Lyro, developed by Tidio, a renowned chat app for websites, is designed with the needs of small and medium-sized businesses in mind. Its primary aim is to provide a personalized, swift, and efficient customer service experience, akin to that of a human support agent, all without incurring hiring costs.
Fueled by Claude (Anthropic AI), recognized as the most secure LLM available, Lyro stands as a safe and potent chatbot solution.
This chatbot possesses the remarkable ability to self-improve, fine-tuning its responses based on interactions and adapting to incoming queries using data solely from your website. Lyro has the potential to significantly enhance customer satisfaction, delivering prompt and precise responses 24/7, free from limitations. It also greatly enhances the efficiency of support teams by serving as their virtual assistant.
By handling routine inquiries and requests, Lyro empowers human agents to concentrate on complex tasks that demand human intelligence and attention. Its scalability shines through as Lyro learns and evolves with every conversation, generating new automated workflows as opportunities arise. Unlike traditional chatbots constrained by predefined conversational paths, Lyro’s intelligence enables it to comprehend customer inquiries and engage in meaningful, human-like dialogues.